FAQ's

How long does shipping take?

Same Day Dispatch🙌

We understand the importance of receiving your order promptly.

That's why all orders placed before 2PM are dispatched the same day.

This ensures that your Dellahs Raw Hair is on its way to you as quickly as possible.

FREE Same Day Delivery (London Only)😍

For our London-based customers, we offer an exclusive free same-day delivery service.

Simply place your order before 12 midday, and you'll receive your Dellahs Raw Hair extensions the very same day.

This service is available to London post codes ONLY

FREE Worldwide Delivery (DHL Express)👌

We offer free worldwide shipping via DHL Express, so you can enjoy your Dellahs Raw Hair extensions no matter where you are.

Within the UK

For our UK customers, orders are usually delivered the next day, allowing you to start styling your new look almost immediately.

Outside the UK

International orders typically take 1-5 working days to arrive, depending on your location🙌

For example, shipping to New York City takes just 1 day, while it may take up to 5 days to reach other parts of the world👌

Please note- We already ship for free, so we are not going to be held responsible for any customs charges by your country.

Where is Dellahs Raw Hair from?

Our hair is sourced directly from Cambodia and Burma.

Dellahs Raw Hair is not mixed with any synthetic rubbish!

No tricks or gimmicks here- just Raw Hair 🙌

Is Dellahs Raw Hair collected from the temple?

NO- there are no hair donation/collection temples in Cambodia and Burma

Dellahs Raw Hair is collected directly from the donor 👩

How long does Dellahs Raw Hair last?

Dellahs Raw Hair is known for its longevity.

It can last up to 5 years with proper care and maintenance.

However, it's important to remember that this hair has been cut from a donor.

So it will be missing some of the essential nutrients it once received.

To ensure your Dellahs Raw Hair extensions remain in excellent condition, it's crucial to artificially replenish the nutrients that the hair may be lacking.

Failing to provide proper nourishment can result in a reduced lifespan.

At Dellahs Raw Hair, we advise on how to properly maintain the health & vitality of your Raw Hair.

Sign up at the bottom of this page 💝

How many bundles do I need?

3 bundles for lengths 16 - 22 inches

4 or more for lengths 24 - 28 inches

We have amazing bundles discounts for you here 😍

What about tangling?

There are 2 primary causes of tangling in hair extensions:

1. Misaligned hair cuticles: At Dellahs Raw Hair, we do our part by collecting hair directly from donors, ensuring the cuticles are aligned unidirectionally to avoid tangling.

So Dellahs Raw Hair will not tangle.

2. Improper hair care: Your part is to properly care for the hair to prevent tangling.

Follow these tips to reduce the risk of tangling:

  • Use a wide-tooth comb
  • Gently comb your hair extensions without tugging
  • Comb from the tip to the root in small sections
  • Avoid combing/brushing from the root to the tip to prevent tangling and damage

What about shedding?

There are 2 primary causes of shedding in hair extensions:

  1. Weft construction: At Dellahs Raw Hair, we do our part to minimise shedding by using high-quality threads with our machines to weft the hair. We also take an extra step to seal the weft with glue, ensuring the hair remains securely in place.
  2. Tugging: Your part is to handle the hair gently to prevent shedding. Use a wide-tooth comb to gently comb your hair extensions without tugging. Tugging the hair can pull the hair strands from the weft, causing them to shed.

Is Dellahs Raw Hair Super Double Drawn?

YES, all Dellahs Raw Hair is Super Double Drawn (SDD)

Super Double Drawn hair refers to a meticulous manufacturing process where the shorter hairs are manually removed.

This ensures a consistent length and thickness from root to tip.

Unlike machine-processed hair, which may leave some shorter strands.

The hand-selection method guarantees that each bundle of hair is full and uniform.

This means that the hair maintains its thickness and fullness throughout its entire length.

This additional step in the production process results in high-quality hair extensions and wigs that look and feel more natural 👍

Can I apply heat to my Dellahs Raw Hair?

Yes, you can definitely apply heat to your Dellahs Raw Hair, although, it is advisable to use minimal heat.

For higher heat temperatures, make sure to protect your Dellahs Raw Hair with a heat protector spray🙏

One of the benefits of choosing Dellahs Raw Hair is that our extensions are made from real, authentic human hair, which means you won't experience any unpleasant odours when heat is applied, unlike some other hair extensions on the market

How long does Dellahs Raw Hair hold a Curl/Wave?

Dellahs Raw Hair can hold a Curl/Wave for an impressive two weeks or more, thanks to the coarse texture of our Raw Cambodian Hair 😍

This exceptional Curl/Wave retention is possible, especially when you take good care of your Raw Hair extensions and follow our recommended maintenance guidelines.

What is the weight of each bundle?

100 grams

Can Dellahs Raw Hair be bleached or coloured?

Yes, Dellahs Raw Hair can be coloured, bleached, or dyed to achieve your desired look 😍

However, we strongly recommend hiring a professional stylist to perform these treatments to ensure the best results and minimise the risk of damage to your extensions.

If you prefer to colour your Raw Hair extensions yourself, it's crucial to use high-quality hair colouring products to maintain the integrity of the hair.

Alternatively, you can explore our range of pre-coloured Raw Hair extensions available for purchase here, which can save you some extra cost, time and effort while ensuring a beautiful, long-lasting result 🙌

Do you have coupon or voucher codes?

Yes, we send exclusive offers that may not be advertised elsewhere.

Sign up now at the bottom of this page to receive these special promotions👍

We promise not to spam you – it's not our thing!

What is Raw hair?

Raw hair is the most natural and unprocessed form of human hair available for hair extensions.

It is collected directly from the donor's head, ensuring that the hair remains in its original state, with aligned cuticles and optimal health.

Key features of Raw Hair:

  1. Unaltered: Raw hair has never been subjected to chemical treatments like dyes, perms, or bleaches, maintaining its purest form.
  2. Healthy: As the hair is unprocessed and unaltered, it remains in its healthiest condition, making it ideal for high-quality hair extensions and can last up to 5 years with proper care.
  3. Chemical-free: No chemicals, such as silicones or perms have been added to the hair, keeping it in its most natural state.
  4. Hygienic: After being collected from the donor, the hair undergoes a very thorough cleaning process before it is beautifully packaged and sent to you.

Click here to get yours now 🎉💝